Shipping policy
Thank you for shopping with Avera. Each item is made to order, so please review the policy below. Order processing. All orders are custom made after they're placed. Please allow two to seven business days for production before your order ships. Processing times may be longer during holidays or high-demand periods. Shipping times. After production, estimated delivery is 3 to7 business days within the United States, and 7 to 21 business days internationally, depending on the destination. Shipping costs. Calculated at checkout based on your order and location. Order tracking. Once your order ships, you'll receive a confirmation email with tracking information. Incorrect shipping information. Please double-check your address before placing your order. Avera isn't responsible for orders delivered to an incorrect address provided by the customer. If an order has already entered production or shipped, changes may not be possible. Lost, damaged, or delayed packages. If your order arrives damaged, is incorrect, or appears to be lost in transit, contact us within 30 days of the estimated delivery date with your order number and photos of any damage so we can help. Questions. If you've got questions about your order or shipping, contact us through our website's contact page or by email at Sydneystvilus@yahoo.com at Averaoficial.com Replace that email with your actual support email.